This privacy policy applies to Easy Find — a real estate platform for Enugu State, Nigeria. By using our platform, you agree to the practices described here.
1. Information We Collect
We collect information you provide directly and information generated as you use the platform:
- Account information: Name, email address, phone number, and password when you register as an agent or user.
- Profile information: Profile photo, bio, and business details agents add to their profiles.
- Property listings: Photos, descriptions, prices, locations, and details of properties agents post.
- Identity verification data: NIN (National Identification Number) and biometric data (selfie) submitted during agent verification — processed by Smile ID, not stored raw on our servers.
- Payment information: Transaction references and payment status via Paystack. We do not store card numbers.
- Usage data: Pages visited, search queries, property views, and interactions on the platform.
- Device information: Browser type, IP address, and device identifiers for security and analytics.
- Communications: Messages and comments you submit through the platform.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and improve the Easy Find platform
- Verify agent identities and maintain platform integrity
- Process payments for boost and verification services
- Send transactional emails (OTP codes, listing confirmations, boost notifications)
- Send push notifications about new listings and platform updates (with your consent)
- Analyse usage patterns to improve search and discovery
- Detect and prevent fraud, spam, or abuse
- Comply with legal obligations
- Respond to your support requests and inquiries
3. Information Sharing
We do not sell your personal data. We share information only in these circumstances:
- Public profile information: Agent names, profile photos, stands, and property listings are publicly visible to help buyers find agents.
- Service providers: Paystack (payments), Smile ID (identity verification), Google (OAuth login, Analytics), OneSignal (push notifications), EmailJS (contact forms).
- Legal requirements: When required by Nigerian law or to protect the rights and safety of our users.
- Business transfers: In the event of a merger or acquisition, your data may be transferred as part of the business assets.
4. Data Security
We implement industry-standard security measures to protect your data:
- Passwords are hashed using bcrypt — we never store plain-text passwords
- All data transmission is encrypted via HTTPS/TLS
- Session cookies use
httpOnly, secure, and sameSite flags
- Payment processing is handled entirely by Paystack — we do not handle card data
- Biometric verification is processed by Smile ID under their security protocols
- API rate limiting protects against brute-force attacks
No system is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security. Report any security concerns to info@easyfind.com.ng.
5. Cookies & Tracking
We use cookies and similar technologies for:
- Session management: To keep you logged in across pages
- Preferences: To remember your cookie consent and settings
- Analytics: Google Analytics (anonymised) to understand how people use the platform
You can control cookies through your browser settings. Disabling cookies may affect some platform features like staying logged in.
6. Push Notifications
Easy Find uses OneSignal to send push notifications about new property listings and platform updates.
- Push notifications are opt-in — you must click "Allow" in your browser to receive them
- You can unsubscribe at any time through your browser notification settings
- We may use push notifications to alert you about new listings, boost activations, and account updates
- Anonymous visitors who subscribe receive general property alerts; logged-in agents receive targeted account notifications
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Update incorrect or incomplete information via your account settings
- Deletion: Request deletion of your account and associated data
- Data portability: Request your data in a machine-readable format
- Opt-out: Unsubscribe from push notifications or marketing emails at any time
To exercise these rights, contact us at info@easyfind.com.ng. We will respond within 30 days.
8. Third-Party Services
Easy Find integrates with the following third-party services, each with their own privacy policies:
9. Children's Privacy
Easy Find is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last updated" date at the top of this page
- Notify registered agents by email or push notification
Continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights: